5.12 Solutions
Management
Series:
Effective Discipline
“I used to be a member of this team. Now I’m the manager. Do I really have to discipline the non-performers?”
Discussing work performance, especially when that performance does not meet expectations, can be difficult. No one likes to get negative feedback – and giving it can be just as unappealing. But disciplining team members, and eliminating performance problems, is a critical management skill. Like most management skills, it’s a skill that must be developed to be effective
Effective Discipline provides the tools necessary to dramatically reduce problem behaviors. By involving team members in performance discussions and gaining their commitment to behavioral change, managers can turn a potentially negative interaction into a positive developmental step.
Effective Discipline helps managers learn
effective techniques for addressing problem behavior. Using communication
skills, the manager works to preserve the individual’s self-respect
and encourage the best kind of discipline – self-discipline. Throughout
the workshop, managers will review video presentations and case studies,
participate in group discussions, practice new skills, and receive immediate
feedback. Managers leave the workshop with implementation tools, troubleshooting
guides and additional resources to help them apply the skills they have
learned on the job. The 4-hour workshop is designed for 6–18 participants
and includes the following:
• Discipline Focusing on Behavior
• Self-Discipline
• Using Positive Discipline To Encourage Self-Discipline
• Documenting the Discipline