Tag: customer service

Crunching the Numbers

Crunching the Numbers

According to the November 2011 issue of Inc. Magazine… 64% – Portion of customers who have walked out of a store because of…
Four Excuses to Scare off a Customer…Forever

Four Excuses to Scare off a Customer…Forever

Here are 4 real-life excuses that will scare off a retail customer every time. Excuse One: “It’s our policy.” Ah, the dreaded…