We hear a lot about accountability. But, what does it really mean? What can leaders do to create an accountable organization?

Here are a few questions to consider.

  • Have you created and communicated a vision for the team?
  • Are team goals clear?
  • Are individual performance goals (expectations) clear?
  • Are you providing feedback on a regular basis through a-ha! moments, monthly one-on-ones, quarterly goal reviews, and the annual review process?
  • Do you have the courage to discipline team members if behavioral change doesn’t happen after consistent and clear feedback is provided?

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