An Interesting Duality
One of the challenges that senior leadership teams face is what I call an “interesting duality.” On on hand, a senior leader…
Four Excuses to Scare off a Customer…Forever
Here are 4 real-life excuses that will scare off a retail customer every time. Excuse One: “It’s our policy.” Ah, the dreaded…
Learn More About Everything DiSC
Have you been interested in incorporating DiSC into your team, leadership, communication, and sales training? If so, here are some upcoming Virtual…
A Common Leader Mistake: Part 6
Another common and costly leader mistake that can result in a loss of credibility and trust. MISTAKE: Drawing clear lines in the…
A Common Leader Mistake: Part 5
Another common and costly leader mistake that can result in a loss of credibility and trust. MISTAKE: Leading with answers instead of…
A Common Leader Mistake: Part 4
Another common and costly leader mistake that can result in a loss of credibility and trust. MISTAKE: Solving problems others should solve.…
Clarity of Purpose
What is your team’s purpose? What is your team supposed to do that no other team does? These are important questions for…
A Common Leader Mistake: Part 3
Another common and costly leader mistake that can result in a loss of credibility and trust. MISTAKE: Imposing goals on team members.…
A Common Leader Mistake: Part 2
Another common and costly leader mistake that can result in a loss of credibility and trust… MISTAKE: Leading by email (or by…
A Common Leader Mistake: Part 1
A common and costly leader mistake that can result in a loss of credibility and trust… MISTAKE: Getting caught up in the…