Expectations Impact Performance
Generally speaking, people live up to the expectations that they have for each other. If expectations are low, performance tends to be…
Own Your Opinions with “I” Statements
Effective communication is intentional. A simple tool for speaking assertively and authentically is using the “I” statement. Here is an exerpt from…
Prepare for the Recovery
It’s snowing here in Boulder, Colorado….big time. Receiving a foot of snow on October 28th came a bit unexpected. At least for…
Tip 27: Disagreement is Not Bad!
I was talking with a friend the other day who is part of a volunteer group with me. He was noting “idiosyncrasies”…
Everything DiSC® Sales Customer Interaction Guides
The best sales people in the world know that a one size fits all approach to selling doesn’t work. That’s where understanding…
So, you want to be a hero at work? Read this.
On September 17, 2009 the Wall Street Journal featured an article titled “Soldier to Receive the Medal of Honor.” President Obama awarded…
You got to know when to hold’em, know when to fold’em
I hear a lot about the importance of coaching in the workplace, and for the most part I agree that coaching an…
Don’t Oil the Squeaky Wheel
“The reality is that we spend far too much time as managers on rewarding the wrong thing. When you look at what’s…
Stressed Out? Try our Coping and Stress Profile
by Kathy Brohm Today’s environments are saturated in stress. From the work environment, to the economy, to everyday family demands. How do…
Managing Your Career and Redesigning Your Life: Webinar
Thursday night, October 1st is part 3 of our Recesson-proof Your Career webinar series. Come on and join us. We will be talking…