Perceptions: How do they Influence You?
We all perceive the world according to our own reality. The experiences we have had in the past and the experiences we…
Communicate with Impact!
Have you or your team members experienced frustration because a colleague, boss, or customer misunderstood your tone and approach? How many times…
Tip #19: Engage in Conflict. You’ll Save Time.
People often look to time management techniques when forced to do more with less. But, consider a different approach. Consider engaging in…
“I Am Who I AM” – The Popeye Syndrome: 5 Keys to Interpersonal Success
“I am who I am.” I can still remember sitting in front of the TV after school watching my favorite spinach-eating character…
6 Ways to Continue Training When Budgets are Tight
When budgets are tight, training often gets reduced. But, what happens when the economy turns around (and it will!)? Will your people…
Change – Get on board. The train is leaving.
I think one of the most important characteristics of successful leaders and people – regardless of their role – is that they…
Tip #18: How do you make someone feel like they matter?
Develop awareness of how you treat others. Our perceptions and biases are often so ingrained that we don’t recognize how they impact…
Mattering or Marginalizing?
I recently learned a new concept from a colleague Amy Tolbert at ECCO International. Actually, it wasn’t a new concept but it…
Leadership: Long-term or Short-term Outlook Where You Work?
As I look at the business landscape today, I believe two types of companies are emerging – (1) those that choose to…
Self-awareness: The Essence of a People-First™ Leader
One of the most important characteristics of a People-First™ Leader is that they are self-aware. Self-aware? Here’s what I mean. (1) They…