Human Workplace Needs
We are continuing our Personal Foundations journey in this post by exploring our human workplace needs – the necessary ingredients essential to…
4 Choices Resilient Leaders Make
This week marks the one-year milestone of COVID in the United States. For most of us, we’ve had to adapt, change…
3 Ways to Derail Team Formation: Part 3
Here is the third excerpt from our recent article on 3 Ways to Derail Team Formation. In Part 1 of this post I talked about…
Four Excuses to Scare off a Customer…Forever
Here are 4 real-life excuses that will scare off a retail customer every time. Excuse One: “It’s our policy.” Ah, the dreaded…
The Same Old Boring All-staff Meetings
You know what I am talking about. All-staff meetings, Town Halls, Team Forums. They have many different names, and their original intent…
They Don’t Revolve Around You. Remember Who You Serve.
What’s your role in your organization? Who are your customers – internal and external? A common mistake that I see too many…
Own Your Opinions with “I” Statements
Effective communication is intentional. A simple tool for speaking assertively and authentically is using the “I” statement. Here is an exerpt from…
Prepare for the Recovery
It’s snowing here in Boulder, Colorado….big time. Receiving a foot of snow on October 28th came a bit unexpected. At least for…
Tip 27: Disagreement is Not Bad!
I was talking with a friend the other day who is part of a volunteer group with me. He was noting “idiosyncrasies”…